Reference

How medi899 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use medi899, how we store and protect it, and what choices you have over your own information.

Data collected only as neededPayment info handled with care — DANA, OVO, GoPayYour account, your access rightsContact us anytime to request changesIndonesia-region applicable
medi899 How medi899 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about this policy, want to review the data we hold on your account, or need to request a correction, our support team is available to help. You can reach us through live chat inside the medi899 lobby, by email, or through the account help section. For payment-related data queries — such as how a DANA or OVO transaction record is stored — our team handles those through the same channels with account verification first.

Team online

Live Chat

Open the chat icon inside your medi899 account. Verify your identity and our team will respond to data or privacy queries directly.

Email Support

Send your privacy request by email. Include your registered account name so we can locate your data record and reply securely.

Account Help Section

Go to your account settings and open the Help section. You can submit a privacy or data request from there without leaving the lobby.

DATA PROTECTION DETAIL

How We Protect and Manage Your Account Data

Your account data sits behind SSL encryption from the moment you log in. We apply the same protection to payment data — when your DANA, OVO, or GoPay deposit clears, the transaction record is stored in an encrypted environment separate from your login credentials. Access inside our team is role-limited, meaning only the staff who need your data to do their job can view it. Data we no longer need is deleted on a defined schedule.

SSL Encryption

Every session on medi899 runs over SSL. Your login credentials and payment references — including DANA and OVO records — are encrypted end to end.

Cookie Controls

We use session cookies to keep your lobby preferences active. You can clear or block cookies in your browser settings at any time; some features may adjust.

Retention Schedule

We keep account and transaction data for as long as required by applicable law in eligible regions, then delete it. You can ask for the retention period that applies to your account.

Data Access Requests

You have the right to ask what data we hold, request a correction, or ask us to delete data that is no longer necessary. Contact us through live chat or email with your account details.

Common Questions About Your Privacy on medi899

These are the questions we hear most often about how medi899 handles personal data, account records, and your rights. If something is not covered here, reach our support team through live chat or email.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay — to verify deposits. We do not collect more than we need to run your account.

We share data only with payment processors — for example, when processing a GoPay withdrawal — and only the minimum required to complete the transaction. We do not sell your data.

Write to us via live chat or email with your registered account name. We will verify your identity, locate your data record, and send you a copy in a reasonable timeframe.

Yes. You can request deletion of data we no longer need to hold. Some records must be kept under applicable law in eligible regions; we will let you know which apply to your account.

Deposit and withdrawal references from DANA and OVO are stored encrypted, separate from your login credentials. We keep them only for as long as dispute resolution and legal retention rules require.

We use session cookies to keep your lobby state active and preference cookies for settings. Clear or block them in your browser anytime; certain lobby features may behave differently if you do.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.